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CUSTOMER SERVICES APPLICATIONS

Feedback Management

Complaints Management

Compliance Obligations

Actions

MANAGE FEEDBACK EFFECTIVELY
Capture and assign customer feedback. Facilitate resolutions with software that embeds your response strategies.
Capture feedback from multiple sources

Enable stakeholders to directly lodge feedback into Periscope through an external form.


Automate escalations and compliance flags

Meet policy requirements by building business rules into your workflows.
Report trends and identify focus areas

Schedule custom reports to update leaders on emergent trends and issues.
PLATFORM CAPABILITIES
Go beyond spreadsheets to streamline your workflows using Periscope's cloud platform.
Customisable forms and workflows

Build custom workflows with Periscope's flexible form builder.

Internal and external integrations

Link records and share data between modules for a complete picture.
Interactive charts, dashboards and reports

Drill down on data using charts, dashboards and custom report templates. Schedule reports, and automate notifications to stakeholders.
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